View source for UO:2007-12-04: Greetings From the New Director of Community

=Greetings From the New Director of Community=
Jeremy Dalberg

04 Dec 2007 15:54:23 EST

Greetings All,

I’m Robert Mull, the new Community Relations Director for EA Mythic.  I oversee the work our team of Community Coordinators do for Warhammer Online (James Nichols), Dark Age of Camelot (Missy Hatch and Joanne Laroche) and Ultima Online (Jeremy Dalberg).  They are a great team and I am lucky to have inherited them.

As a gamer who got his start in MMOs with the Ultima Online beta, being allowed to support the same community that made that game so enjoyable to me is a real pleasure and I feel like I have come full circle.  Since then a decade has passed and I have played countless MMOs.  A few of these became part of my daily routine for years as I worked to found guilds, build cities, run player-events, engage in pvp conflicts, roleplay, and be an active member of the gaming community.  While the games have changed over the years, the real draw for me has always been the people.  A strong well-supported community makes good games great.

Prior to coming to EA Mythic, I worked at Wizards of the Coast supporting brands such as Avalon Hill, Axis & Allies, Dreamblade, Duel Masters and other products.  I learned many lessons there that I have brought with me to EA Mythic, but first and foremost is that you have to be honest and open with your community.

In the coming months you will be hearing much more from me.  I want to continue and extend the reputation EA Mythic has built for integrity, honesty and quality in community and customer support. Our job here is to be the voice of the community inside EA Mythic and the voice of the people working hard at EA Mythic to the community.  The Community Relations team is a feedback loop and our goal is making the community better, day by day.  I, for one, take that job very seriously and enjoy it immensely.

I look forward to talking to you all on the boards and at Road Trips, conventions and other public events.

Bob